Read FAQ's
(a) About my report
What can I report?
Report anything you think may be a fraud, scam, or bad business practice. For ideas of what you might report to the Report Scam Thailand, check out our guide for more information and advice.
I'm not sure if it's a scam or fraud — should I still report it?
I'm not sure what category to choose — what should I do?
Can I just report the number of an unwanted call?
Can I report spam texts and emails here?
Where should I report identity theft?
If I already filed a report at Thailand Cyber Crime Unit, should I also file a report here?
Should I still report something to the Report Scam Thailand If I already reported it to another agency?
Can I report the company I work for?
Can I file a report if I don't live in Thailand?
Can I file a report for someone else?
(b) Filing a report
What do I need to file a report?
Anything you can tell us about your experience is helpful. Please share as much or as little information as you'd like. Please send your screenshots and any other evidence you have. If you paid any money, we'll ask how much, and when you paid. We'll also ask for any information you might have about whoever you're reporting — like their name and any contact information you have.
Can I attach or send you documents related to my report?
Can I get help filing my report?
Why was I sent to the Thailand Police to file my report?
Can I file a report in another language?
What does Report Scam Thailand do with my personal information?
Can I file my report anonymously?
(c) After I file a report
What happens to my report?
Your report goes into the Report Scam Thailand Database, which is available to local law enforcement across the country.
Report Scam Thailand uses reports like yours to investigate and bring cases against fraud, scams, and bad business practices, but can’t resolve reports on behalf of individuals. But we will share your report with the local law enforcement across the country.
Report Scam Thailand also uses reports to spot trends, educate the public, and share data about what is happening in your community.
Will I hear back from the Report Scam Thailand?
Will the Report Scam Thailand call me?
Can I find out what's happened with my report?
Can I get a copy of my report or report number?
How do I update or modify my report?
Should I file a report with anyone else?
Will unwanted calls stop if I report them?
Will you share my information with the company I'm reporting to?
(d) Getting my money back
How do I get my money back?
After you file your report, we will give you steps to take that could help as you try to get your money back or stop a charge, depending on how you paid. The quicker you act, the better your chance of getting your money back.
What can I do if I paid a scammer with a gift card?
What can I do if I paid a scammer with a wire transfer?
What can I do if I paid a scammer with a credit or debit card?
How do I dispute an electronic bank transfer?
How do I stop a payment that I mailed?
How do I stop a money order?
What can I do if I didn't get a product or service I paid for?
What do I do if I gave someone personal information like my Social Security number or passwords?
What to do if I paid a scammer with Cryptocurrency?
(e) Scams
How can I find out if something is a scam?
Here are some ways you can tell you're dealing with a scam:
-Scammers usually pressure you to act quickly. They don't want you to have time to check what they're saying.
-Scammers tell you to pay in a specific way. They want it to be hard to get your money back, so they'll say to pay by gift card, by wire transfer, or with cryptocurrency.
-Scammers ask for your personal or financial information — things like your Thai Identification Card (TIC), credit card, or bank account number.
-Before you act, type the company or product name into your favorite search engine with terms like “review,” “complaint,” or “scam,” and see what you find.
How do I know if a call is from a scammer?
How can I find out if a company I want to do business with is legitimate?
I received a check or claim form from the Report Scam Thailand — is it real?
Did the Report Scam Thailand call me?
How can I avoid a cryptocurrency scam?
How can I avoid an E-Commerce impersonator scam?
How can I avoid a government impersonator scam?
How can I avoid a fake check scam?
How can I avoid a phishing scam?
How can I avoid a robocall scam?
How can I avoid a spam text message scam?
(f) What you can do
Where can I learn more about scams and my rights as a consumer?
Go to Report Scam Thailand. You'll find articles, blog posts, videos, and infographics on a range of consumer topics.
What should I do if I lost money to a scam?
Where can I find information on a specific Report Scam Thailand rule or act?
What can I do about robocalls and other annoying calls?
What do I do if I think my computer has malware because of a tech support scam?
How can I tell if a check is real or part of a fake check scam?
Do you have advice for business owners?
How can I share this website with people I know?
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